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Guest Experience Manager (IT) (2022)

Salary: Competitive
Location: italy
Availability: Full Season - Immediate start
Mergefield Title {Mergefield Value}

This is a {Advertised Permanent / Temporary}, {Advertised Full Time / Part Time} vacancy that will close in {x} days at {xx:xx} BST.

Purpose:

As Guest Experience Manager you will be responsible for one of our largest holiday parcs in France, Spain or Italy. The main of your role is to deliver exceptional holiday experiences to all our guests from the moment they arrive on the parc and throughout their holiday with us.

 

You will be an experienced people manager who can develop and support your team to provide the excellent service our guests expect from the brand. This will be done within a cost conscious culture where people understand how to deliver more with less. Your team goes forward with purpose, supports each other, and works hard whilst having fun doing it.

 

We are looking for managers who have experience in the following competencies:

  • Supporting your team - Supporting others, giving consideration to their needs and feelings
  • Developing People - Developing people to succeed
  • Leading by Example - Showing others the way by leading by example
  • Delivering Customer Service - Providing exceptional standards of service to every customer
  • Continual Improvement - Continually striving to improve performance and standards
  • Planning and Organising - Planning and organising activities for themselves and others
  • Communicating Effectively - Communicating effectively to ensure key messages are understood
  • Building and Maintaining Relationships - Working in partnership to achieve goal

 

For a full job description and person specification please refer to the attached documents.

 

We are part of the European Camping Group, the largest mobile home and tent holiday company in Europe! As a trusted name for holidays, with over a hundred years’ experience, you can rest assured, knowing you’re a part of something exciting. Proudly recruiting on behalf of Eurocamp and Al Fresco Holidays, the opportunities are vast. With a support network across Europe, our knowledgeable and experienced teams are here to welcome and support new team members to help us deliver our vision.

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